How do I check the status of my order?
To inquire about the status of your order, please email [email protected] or call (415)827-4441. If your order has shipped, we will email you the tracking number.
When will my credit card be billed?
Your credit card or payment service will be billed at time of order.
Do you sell Gift Cards?
Not currently. We can however have a custom Gift Certificate created for you. For assistance completing your Gift Certificate, you may contact us via email by simply visiting our contact page.
Where can I see the artwork prior to purchasing online?
You can view the stunning beauty of Lisa Kristine Fine Art Photography at any one of our gallery in Sonoma, or Trinity House in London.
Do I need to pay tax?
Lisa Kristine Fine Art will not charge applicable sales tax when delivering to States outside of California. International collectors are responsible for paying any and all international fees, duties, customs and taxes. We encourage you to contact your local postal service or customs bureau for more information.
How much is shipping?
Shipping costs are determined by the size of the order and the destination. Available shipping options and associated costs are displayed in your cart during checkout.
How do I remove an item from my shopping cart?
This can be done one of two ways: Simply click the Remove button on the item listing you desire to remove from your shopping cart Change the quantity, entering the new quantity desired, and click "Update"
Do you have a return policy?
Retail Products If for any reason you are not completely satisfied with Lisa Kristine Fine Art retail purchase, you may return it (you are responsible for applicable return shipping costs) within 14 days of receipt and receive store credit for a future purchase. *Retail Products include: Photography Books, Element Packs, Element Frames and Open Edition [...]
Do I have to make an account to purchase online?
No. You can order and checkout as a guest without creating an account. But if you choose to do so, then you won't enjoy the benefits of having an account, which include: Easily track the status of orders View past orders Save payment information for future convenience Notifications of new releases and special promotional offers [...]
